Unprecedented levels of
control over your account
Real time usage information, network level management tools and our UK
based support team for a truly integrated support solution
my.plan.com gives you unprecedented levels of control over all your plan.com solutions with most day-to-day management tasks completed online in just a few clicks.
my.plan.com is provided free of charge to all our customers and works across all platforms including PC/Mac, tablet and mobile.
Rather than sitting in a queue on the phone use our platform 24/7/365 to:
Review your billing
Review your complete billing history and download reports for analysis
Access real time usage information down to individual connection level
Add alerts to control spend across your estate with notifications via email or SMS
Add & remove bars
Add and remove bars if handsets are lost or stolen to control employee spend
Add & remove bolt-ons
Add and remove bolt-ons to ensure that you benefit from our best possible offers
Schedule bars and bolt-ons for any time to proactively manage your account
We designed my.plan.com from the ground up to minimise the amount of time it takes you to complete the day-to-day tasks on your account, saving you time and money. Where it used to take a 20 minute phone call, it'll now take just a few clicks. It really is revolutionary.
When you have an issue that cannot be resolved online, our UK based customer services team are on hand over the phone and via email 24/7/365.
Rather than passing you round the houses, we'll do everything we can to resolve your issue on the first call. If we do have to investigate and get back to you, we actually will.
quick start guides
We understand that new technologies can be confusing and we work hard to keep things simple.
If you would like more information about our products, please download one of our guides.
Want to know more about what we can do for you? Have a look at our customer guidedownload
Find out more about our Fixed Line services. Our guide has all the information you needdownload
Not sure what VoIP is? Our guide will tell you all you need to knowdownload
Our mobile.plan services are flexible and simpledownload
Have a look at what our mobilebb.plan services can do to support your businessdownload
Have a look at our clear and concise fixed.plan pricingdownload
Check out our competitive data.plan pricesdownload
Do the capabilities of IoT have your attention? Learn moredownload
Find out what Microsoft Intune can do to support your businessdownload
You probably use Office every day, find out about the packages we offerdownload
Broken phone? No problem, repairing your device is easy with repair.plandownload
A secure robust and resilient platform. Learn moredownload
We may be a technology led company, but our customer services will remind you of how it used to be in the good old days when personal service was the norm.
Most day-to-day tasks can be completed using my.plan.com, but when you need any extra support our experienced and friendly team are on hand to assist.