Unprecedented levels of
control over your account

In-depth usage information, network-level management tools and our
UK-based support team for a truly integrated support solution

our
technology platform

Take our award winning plan.portal, combine it with a highly experienced UK based partner services team, and you get the most efficient and responsive support in the industry. Our entire proposition has been designed from the ground up to minimise the amount of time you spend on administration and maximise the amount of time available to work with your customers and build your business.

The plan.portal is accessible 24/7/365 across all platforms including PC/Mac, tablet and mobile and is a complete business management system.

Once your customers have connected with us, with a few clicks you can:

plan.com dashboard

Review your billing

Review their complete billing history and download reports for analysis

Detailed usage

Access in-depth usage information down to individual connection level

Alert notifications

Add alerts to control spend across your customers’ estates with notifications via email or SMS

Add & remove bars

Add and remove bars if handsets are lost or stolen or to control customers’ spend

Manage bolt-ons

Add and remove bolt ons to ensure that your customers’ benefit from our best possible offers

Account management

Schedule bars and bolt ons for any time in the future to proactively manage your customers’ account

join the
revolution

Prior to connection, your dedicated Business Development Manager and Internal Sales Manager are on hand to support you with any pre-sales queries. Our team is one of the most experienced in the industry and will work in partnership with you to win business.

When you have an issue that cannot be resolved online, our UK-based Partner Support team are on- hand over the phone and via email.

Rather than passing you round the houses, we’ll do everything we can to resolve your issue on the first call. If we do have to investigate and get back to you, we actually will.

our
support

We may be a technology led company, but our Partner Support will remind you of how it used to be in the good old days when personal service was the norm.

Most day-to-day tasks can be completed using the plan.portal, but when you need any extra support our experienced and friendly team of Business Development Managers and Internal Support Managers are on-hand to assist.