This section tells you about the charges for calls from the UK to special numbers, which do not form part of your inclusive minute’s allowance. The following table gives you the cost per minute for calling Non-Geographic numbers:
|Non Geographic numbers|
|Jersey, Guernsey, Isle of Man - landline or mobile click here for more information||33p|
|07 non-mobile and call forwarding services click here for more information||21p|
|VoIP||access charge per minute1|
1Access charge – this is the amount that is charged per minute by plan.com
|Fixed line||access charge per minute2|
2access charge – this is the amount that is charged per minute by plan.com
Premium rate numbers are used by TV shows, quiz companies, chat providers and some websites. They will appear on your monthly bill at a higher rate than a standard text or call. For a full list of current prices for Premium Rate numbers operated by third parties please visit the website below:
All plan.com bundles include the following:
While in the UK
- Calls to UK mobiles
- Calls to UK landlines3
- SMS to UK mobiles
- UK data
- Unlimited calls to O2 numbers
While roaming in the plan.com Europe Zone
- Calls and SMS to UK3
- Calls and SMS within the plan.com Europe Zone
- Data usage in the plan.com Europe Zone with the exception of maritime, satellite and airborne networks.
Applicable to all of our tariffs are the out of bundle charges. Yes they suck and no we don’t like them either, but we’re all about transparency, so better you know now than get a nasty surprise later down the line. Agreed?
|UK/EU Xnet and landline calls||33p per minute|
|Other O2 numbers||Free in the UK, else 33p per minute|
|Data (including MBB)||3.25p per MB4|
|Voicemail||Free in the UK, else 33p per minute|
3Numbers beginning 01, 02, 03, 0800 and 0808 and excluding any premium rate or non-geographic numbers
4Applicable from 1st April 2017
|Fixed line out of bundle costs||rate per minute5|
|Calls to landlines (01, 02, 03)||1p|
|Calls to plan.com/O2 mobiles||6p|
|Calls to other mobiles||8p|
|Calls to Three mobiles||13p|
5These rates apply 24/7/365. All calls are charged per second and there are no connection or setup charges for UK calls.
IoT package out of bundle charges
The following out of bundle charges are applicable to all of our IoT tariffs. Yes they suck and no we don’t like them either, but we’re all about transparency, so better you know now than get a nasty surprise later down the line. Agreed?
|IoT out of bundle costs||On-Net6||UK-SIM||All-Net7|
|Data (per MB)||33p||33p||42p|
|Voice (per minute)||20p||20p||33p|
|Text (per text)||18p||18p||27p|
6O2 network 7All UK networks
Non-mobile & call forwarding
Some telephone numbers are operated by third-parties who connect or forward calls to another number. There are lots of these 3rd party services and they charge O2 a different, higher rate to connect calls. Calls to these non-mobile and call forwarding services are not included in your inclusive minutes.
This list of 07 non-mobile and call forwarding services which are not included in your inclusive minutes is correct as of October 2013:
Standard Roaming Rates
Standard roaming rates can be found in our Roaming bolt-ons and standard roaming rates document.