EUtravel.plan Terms and Conditions
These Terms and Conditions form part of the Customer Guide and are incorporated into the Business Customer Terms and Conditions between Plan Communications Limited and any customer who selects a europe.plan package.
Standard Roaming Rates
Standard Roaming rates can be found below, and in our Roaming bolt-ons and standard roaming rates document here.
Special EU Data Roaming Packages – europe.plan
europe.plan is available to all business customers roaming in any Zone 2 country*.
Customers can select any of the following packages:
|Prices are per calendar day|
Data allowance is per calendar day and will renew at 12.01am each day.
Customer will be charged and usage will begin to be measured from the point in time that Customer first starts using data in one of the listed countries.
General Conditions of europe.plan Packages
Only the customer or a person authorised by the customer can add one of the above europe.plan packages.
The above cost applies per connection/SIM. Customers with a sharer.plan will need to add the chosen europe.plan package to each connection/SIM that requires the package.
Customers accept that by adding one of the europe.plan data packages, it will be opting out of any EU Regulations, which apply a cap on mobile data usage. Currently the EU default financial limit is €50 per month.
Notwithstanding that the Customer will have opted out of the data cap applied under EU Regulations, plan.com will endeavour to assist Customers in managing their data usage and spend by sending notifications where usage within the chosen europe.plan package reaches 80% of the package limit and subsequently when usage reaches 100% of the package limit.
If Customer usage exceeds the applicable limit in the chosen europe.plan package, usage will not automatically be capped and Customer will be charged at the standard roaming rates provided by plan.com and which can be found in our Roaming bolt-ons and standard roaming rates document here. Customer can choose to cap usage in line with their chosen package by calling plan.com on +44 (0)3300 88 18 18 or by texting EUCAP to +44 (0)7860 039 195.
Customers can monitor usage by accessing their account portal at my.plan.com
All prices stated are exclusive of VAT
*Austria, Belgium, Bulgaria, Canary Islands, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Italy & Vatican, La Reunion, Latvia, Lithuania, Luxembourg, Malta, Martinique, Monaco, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovak Republic, Slovenia, Spain, Sweden.