For analogue lines we use the UK’s largest, most reliable network,BT Openreach; for VoIP, we simply had to build our own platform in-house

The biggest and best names in the industry choose to partner with us

Having a reliable, cost effective way of making and receiving calls is critical to the success of any business. We provide everything you need from a single analogue line to a complex ISDN installation to a state of the art Hosted VoIP solution.

We only use Tier 1 partners including Openreach and BT to provide our analogue lines and calls. The technology behind our Hosted VoIP platform and SIP trunks has been developed in-house to our own exacting standards to ensure it is scalable, robust and reliable.

Hosted VoIP from plan.com is our most popular service and delivers a complete, feature rich communications solution without the capex involved in installing or replacing a traditional PBX. The entire phone system is hosted in the cloud at one of our secure data centres and all you need to use the service is an internet connection, compatible desk phone and subscription.

On top of our Hosted VoIP service we are able to offer call recording, international numbers for points of presence around the world and a range of market leading ‘plug and play’ desk phones from Polycom and Yealink at the best prices.

" Everything is completely flexible and made to measure just for us, keeping costs down and helping us make the most out of our contract.

Tom Foster, Head of Sales - Vibrant Doors

technology platform

my.plan.com gives you unprecedented levels of control over all your plan.com solutions with most day-to-day management tasks completed online in just a few clicks.

my.plan.com is provided free of charge to all our customers and works across all platforms including PC/Mac, tablet and mobile.

plan.com dashboard

why choose us?

Reliable suppliers

Openreach and BT have the biggest network in the UK; our VoIP service is built and managed in-house

Latest devices

Polycom and Yealink devices from basic to fully featured conferencing phones

Individual tariffs

Tariffs built to suit your unique business requirements

Unprecedented control

Powerful real time account management and reporting to control spend and drive efficiencies

Feature rich VoIP

Auto attendant, hunt groups, call diverts and configurable voicemail is just the beginning

No Jargon

No jargon, hidden charges or introductory pricing taps

Keeping it simple

Fully inclusive packages contain everything you will need – simple and straightforward


Our team is on hand to support you pre- and post-connection

keep it

We pride ourselves on keeping things simple so you'll only receive one.bill for all your products once a month.

Using my.plan.com you will be able to see a detailed breakdown of historical usage and expenditure and download reports for analysis.


We may be a technology led company, but our customer services will remind you of how it used to be in the good old days when personal service was the norm.

Most day-to-day tasks can be completed using my.plan.com, but when you need any extra support our experienced and friendly team are on hand to assist.