13
iPhone
VIEW PDFPlease follow the instructions below to create a plan.com configuration profile that gives you direct access to our data services.
Step 1: Delete your existing plan.com profile
1.1 Go to Settings and select "General"
1.2 In General, select "Profile"
1.3 In Profile, select the "Plan" profile. If there is no existing profile, please skip forward to "Step 2: re-install your plan.com profile"
1.4 In the Plan profile, select "Remove Profile"
1.5 Enter your device’s passcode if one is set
1.6 Select "Remove" to confirm deletion
Step 1: Delete your existing plan.com profile
1.2 In General, select "Profile"
1.3 In Profile, select the "Plan" profile. If there is no existing profile, please skip forward to "Step 2: re-install your plan.com profile"
1.4 In the Plan profile, select "Remove Profile"
1.5 Enter your device’s passcode if one is set
1.6 Select "Remove" to confirm deletion
1.7 Profile has been successfully deleted
Step 1: Delete your existing plan.com profile
1.3 In Profile, select the "Plan" profile. If there is no existing profile, please skip forward to "Step 2: re-install your plan.com profile"
1.4 In the Plan profile, select "Remove Profile"
1.5 Enter your device’s passcode if one is set
1.6 Select "Remove" to confirm deletion
1.7 Profile has been successfully deleted
2.1 Open an Internet browser using Safari. IMPORTANT: You must only use Safari for the next steps, other web browsers will not work
Step 1: Delete your existing plan.com profile
1.4 In the Plan profile, select "Remove Profile"
1.5 Enter your device’s passcode if one is set
1.6 Select "Remove" to confirm deletion
1.7 Profile has been successfully deleted
2.1 Open an Internet browser using Safari. IMPORTANT: You must only use Safari for the next steps, other web browsers will not work
2.2 Navigate to i.plan.com
Step 1: Delete your existing plan.com profile
1.5 Enter your device’s passcode if one is set
1.6 Select "Remove" to confirm deletion
1.7 Profile has been successfully deleted
2.1 Open an Internet browser using Safari. IMPORTANT: You must only use Safari for the next steps, other web browsers will not work
2.2 Navigate to i.plan.com
2.3 Select "Configure"
Step 1: Delete your existing plan.com profile
1.6 Select "Remove" to confirm deletion
1.7 Profile has been successfully deleted
2.1 Open an Internet browser using Safari. IMPORTANT: You must only use Safari for the next steps, other web browsers will not work
2.2 Navigate to i.plan.com
2.3 Select "Configure"
2.4 A pop-up window will appear. Select "Allow"
Step 1: Delete your existing plan.com profile
1.7 Profile has been successfully deleted
2.1 Open an Internet browser using Safari. IMPORTANT: You must only use Safari for the next steps, other web browsers will not work
2.2 Navigate to i.plan.com
2.3 Select "Configure"
2.4 A pop-up window will appear. Select "Allow"
2.5 Once the profile download has completed a pop-up screen will appear. Select "Close"
Step 2: re-install your plan.com profile
2.1 Open an Internet browser using Safari. IMPORTANT: You must only use Safari for the next steps, other web browsers will not work
2.2 Navigate to i.plan.com
2.3 Select "Configure"
2.4 A pop-up window will appear. Select "Allow"
2.5 Once the profile download has completed a pop-up screen will appear. Select "Close"
2.6 Go back to your phone Settings and select "Profile Downloaded"
Step 2: re-install your plan.com profile
2.2 Navigate to i.plan.com
2.3 Select "Configure"
2.4 A pop-up window will appear. Select "Allow"
2.5 Once the profile download has completed a pop-up screen will appear. Select "Close"
2.6 Go back to your phone Settings and select "Profile Downloaded"
2.7 Select "Install"
Step 2: re-install your plan.com profile
2.3 Select "Configure"
2.4 A pop-up window will appear. Select "Allow"
2.5 Once the profile download has completed a pop-up screen will appear. Select "Close"
2.6 Go back to your phone Settings and select "Profile Downloaded"
2.7 Select "Install"
2.8 Enter your device passcode if one is set
Step 2: re-install your plan.com profile
2.4 A pop-up window will appear. Select "Allow"
2.5 Once the profile download has completed a pop-up screen will appear. Select "Close"
2.6 Go back to your phone Settings and select "Profile Downloaded"
2.7 Select "Install"
2.8 Enter your device passcode if one is set
2.9 Select "Install"
Step 2: re-install your plan.com profile
2.5 Once the profile download has completed a pop-up screen will appear. Select "Close"
2.6 Go back to your phone Settings and select "Profile Downloaded"
2.7 Select "Install"
2.8 Enter your device passcode if one is set
2.9 Select "Install"
2.10 Select "Install" to continue
Step 2: re-install your plan.com profile
2.6 Go back to your phone Settings and select "Profile Downloaded"
2.7 Select "Install"
2.8 Enter your device passcode if one is set
2.9 Select "Install"
2.10 Select "Install" to continue
2.11 Profile is now installed. Select "Done" to return to the Profile section
Step 2: re-install your plan.com profile
2.7 Select "Install"
2.8 Enter your device passcode if one is set
2.9 Select "Install"
2.10 Select "Install" to continue
2.11 Profile is now installed. Select "Done" to return to the Profile section
2.12 Configuration is complete, press "General" to return to Settings
Step 2: re-install your plan.com profile
2.8 Enter your device passcode if one is set
2.9 Select "Install"
2.10 Select "Install" to continue
2.11 Profile is now installed. Select "Done" to return to the Profile section
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
Step 2: re-install your plan.com profile
2.9 Select "Install"
2.10 Select "Install" to continue
2.11 Profile is now installed. Select "Done" to return to the Profile section
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
Step 2: re-install your plan.com profile
2.10 Select "Install" to continue
2.11 Profile is now installed. Select "Done" to return to the Profile section
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
Step 2: re-install your plan.com profile
2.11 Profile is now installed. Select "Done" to return to the Profile section
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
2.16 Select "Reset Network Settings"
Step 2: re-install your plan.com profile
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
2.16 Select "Reset Network Settings"
2.17 The installation of the plan.com profile is complete, your device will automatically reboot
Step 2: re-install your plan.com profile
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
2.16 Select "Reset Network Settings"
2.17 The installation of the plan.com profile is complete, your device will automatically reboot
Step 2: re-install your plan.com profile
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
2.16 Select "Reset Network Settings"
2.17 The installation of the plan.com profile is complete, your device will automatically reboot
Step 2: re-install your plan.com profile
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
2.16 Select "Reset Network Settings"
2.17 The installation of the plan.com profile is complete, your device will automatically reboot
Step 2: re-install your plan.com profile
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
2.16 Select "Reset Network Settings"
2.17 The installation of the plan.com profile is complete, your device will automatically reboot
Step 2: re-install your plan.com profile
2.12 Configuration is complete, press "General" to return to Settings
2.13 We must now reset the network settings to avoid conflicts. Select "Reset"
2.14 Select "Reset Network Settings"
2.15 Enter your device passcode if one is set
2.16 Select "Reset Network Settings"
2.17 The installation of the plan.com profile is complete, your device will automatically reboot
If you have any questions, this is the number that you can reach our customer services team: 03300 88 18 18, or you can us an email via [email protected].
Thanks for your help keeping our network safe and secure,
The team at plan.com