Always available when you need it
When you need to speak to someone, the business partner who brought you to plan.com and knows your business needs inside and out, will be on hand to help.
We know that it’s often a lot easier to access the information you need online. my.plan – our award-winning customer portal – gives you 24/7/365 insight into your bills and services, as well as a series of tools to help you manage your business comms.
We’ve also provided some FAQs on the support section of our website to help you.
Customer support, the way it should be
When you need to speak to someone, our experienced in-house support team are on-hand to provide personalised support. We’ll give you a straightforward answer and deliver end-to-end resolutions and support as standard.
The team is available 8am-8pm weekdays and 10am-4pm weekends and we aim to respond to email and voicemails within 24 hours