pac & disconnection portal


This portal can be used by customers who want to either transfer their number to a different provider, disconnect their service or check their Termination Fees.

Identity and validation

We take the security of your information and your business information very seriously. So in order to prevent fraudulent or unauthorised PAC/disconnection requests, please complete the following information, which we will use to validate your identity and process your genuine requests.

All fields are mandatory.

Please enter a mobile or a number already associated with your account
The security code will be sent to the email address provided. If the email address you provide is not currently linked with the account but the company is recognised, the code will be emailed to the Billing contact or Authorised Signatory
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