SELF-HELP
GUIDES

A solid foundation
and a flying start

TARIFF GUIDES

Business tariffs that dare to be different

Time to renew your contract? New employee that needs to get connected? Or simply want to know what your current plan.com tariff covers? Head over to our tariff page to get all the information you need.

TARIFF GUIDES

DATA SETTINGS

Let's talk data settings

New customer or handset and need to configure your data settings? Data roaming, 4G & WIFI calling and MMS not working on your device? It only takes a couple of minutes to configure your device correctly.

DATA SETTINGS GUIDE

SIM CARD ACTIVATION

Let's get you connected

Received a new SIM from us or your plan.com Partner? Not sure where to start? Our no-nonsense guide is designed to tell you how to activate your account as quickly as possible.

SIM CARD GUIDE

UP & RUNNING

Keeping you connected
and in control

PRICING

Additional prices, everything you need to know

As a plan.com customer, you pay a fixed, contractual amount every month, agreed in advance.

However, some exceptional usage such as premium rate numbers may mean you occasionally need to pay a bit extra.

PRICING GUIDE

MY.PLAN

Direct insight into
every device

As a plan.com customer you have complimentary access to my.plan, our industry-leading online portal.

my.plan delivers 24/7/365 insight into your bills and services as well as a series of tools to help you manage your business comms.

MY.PLAN GUIDE

BOLT-ONS

Go further with
roaming bolt-ons

Our selection of roaming bolt-ons are suitable for every type of business traveller. So, if your planning on a business trip abroad and need access to additional allowances that aren't covered in your standard contract, make sure you add one of our roaming bolt-ons to keep you covered.

ROAMING & INTERNATIONAL BOLT-ONS

UP & RUNNING

Running out of data? Give yourself a boost.

We're sure your monthly data allowance covers you most months but every now and again, you may be caught short.

Introducing Data Boosts. Now you can boost your data allowance any time you want.

Data Boosts temporarily increase your monthly data allowance, helping you avoid additional charges.

DATA BOOSTS GUIDE

CAPTIVE PAGES

Your account at
your fingertips

Captive Pages are an incredible new way to keep you connected and in control of your bills. If a service is restricted by a Spending Limit, Captive Pages give you the ability to increase your Limit or purchase bolt-ons directly from your phone.

CAPTIVE PAGE GUIDE

SPENDING CAPS

Account-level
control of your costs

Running or supporting a business can be stressful enough without also having to worry about controlling monthly bills and keeping connected.

That's why we give you the option to set restrictions against specific services preventing you from going over a pre-agree level of additional charges.

SPENDING CAP GUIDES

WIFI & 4G CALLING

No signal?
No problem

Whether you're at home, in a coffee shop or at the office, if you're struggling to find strong a signal connection, you can use your WIFI to call as normal.

Got a signal but need a clearer call? Why don't you use your 4G instead? Find out how to configure your device by visiting our WIFI and 4G calling guide.

WIFI & 4G CALLING GUIDE

Go plan

Cancelling your contract

go.plan is our automated online system that ensures your service transfer and disconnection requests are processed quickly, accurately, without barriers or unwanted pressure.

CANCEL MY CONTRACT GO.PLAN GUIDE

MY.PLAN

Direct access to your account

As a valued plan.com customer we made a promise to support you with the tools you need to make life simpler. my.plan is built specially for business. The online portal gives you 24/7/365 access to your account, wherever you are

MY.PLAN GUIDE

PRIVACY & GDPR

Helping keep your data safe and secure

Your privacy matters and keeping your data safe and secure it important to us.

To learn more about how and why we store your personal data as a plan.com customer or someone who has contacted plan.com, please take a look at our privacy policy.

WWW.PLAN.COM/PRIVACY