Job specification

Sales Manager



Isle of Man


Reports to

Management Team



Tue, 04 Apr 2023

About the role

We are looking for an ambitious, and experienced Sales Manager who can focus their ambition to shape and develop our Sales team in order for them and you to fulfil their potential, drive sales and smash monthly targets, whilst contributing to driving growth throughout our business. 

Working collaboratively across the other functions in the business, you'll be responsible for monitoring performance, attitude and service whilst driving sales and new business generation by ensuring all opportunities are fully recognised and exploited. 

You will be expected to inspire and manage the day-to-day performance of the Sales team to deliver beyond target results, driving an inclusive culture of coaching and motivation to ensure knowledge, commitment and capability are of the highest standards.

Main Duties

Sales Team: Management and Performance

  • Training, coaching and development of all internal sales staff
  • The strategic planning of the team as the business grows
  • Ensure all team members are meeting the minimum performance and target criteria
  • Monitor sales detail at Partner level to spot trends that need addressing or highlighting
  • Maintain thorough sales, performance and activity records and act effectively on any weak areas
  • Ensure all workflows are cleared and progressed daily

Sales Team: Coaching and Motivation

  • Monthly 121s and consistent coaching activity
  • Identify and run team-building events and activities
  • Quarterly reviews of personal development plans

Partner and Customer Satisfaction Development

  • Escalation point for high priority situations
  • Create relationships with all key Partners


  • Weekly sales management report including highlights, challenges, ideas and opportunities
  • Constantly reviewing all sales processes to ensure maximum efficiency
  • Liaison between Partner and Technology teams for future portal and SRM requirements
    Build a network of contacts within plan.com and supplier
  • Work closely with key plan.com departments to create a collaborative, efficient environment

Key Skills / attributes

  • A proven track record of at least 3 years managing a high performing sales team 
  • Results-oriented with a strong track record of meeting stretched goals
  • Ability to engage and inspire teams to deliver exceptional results
  • Strong communication skills, and the ability to negotiate and build strong relationships across functions and across the organisation
  • Calm under pressure
  • Self-motivated, resilient, enthusiastic, and professional
  • Ability to interpret and act on complex sets of financial/statistical data with strong business and commercial acumen
  • Build and maintain loyalty and trust within the Sales team
  • Proven leadership qualities
  • Natural sales intuition
  • Target and deadline driven
  • Heightened sense of urgency
  • Actively demonstrates a passion for the business
  • Demonstrates a natural coaching style in every interaction to increase the knowledge and develop those around them to the highest standard

Key attitude/behaviours

All plan.com employees must present a professional, efficient image at all times and undertake any tasks reasonably requested of them by the company.

We’re looking for somebody with:

  • A can-do attitude - prepared to "go the extra mile"
  • Lots of energy - a team player who can work off their own initiative
  • A heightened sense of urgency
  • A curious learner with an interest in professional development
  • Actively demonstrate a passion for the business

What’s in it for you?

We’ll drive you to push your limits and develop your existing knowledge and skills. We actively promote open-ended learning and hope our people grab these opportunities with both hands. Bonus scheme and recognition awards:


Company wide pension scheme


private health insurance


entirely free gym membership


Extra half day holiday on your birthday


professional qualification support


access to play.plan for employee only rewards


personal life insurance


Generous holiday allowance

What to expect with a career at plan.com

plan.com launched in October 2013. We’re innovative, energetic and growing fast, which means we’re always on the look-out for people who share our passion and dedication to grow with us.

We promise that when you start your career with us, you’ll never stop learning and you’ll never stop being challenged.

If you fit the bill, get in contact. We’d love to hear from you.

We’re not your average company. Everyone’s input counts.

Got what
it takes?

In order to keep your personal data protected, we only accept
applications via our online application process.


We do not accept applications via email or any other contact method such as online via Facebook, LinkedIn or Twitter. The details that are submitted to us via the application process are stored securely on our HR portal. Access to this information will be restricted to senior management and/or members for the HR team. We do not share this data with third-parties and information is only used for the interview and job selection process. Data is stored for a maximum of six months. In certain circumstances it may be beneficial to hold your data for a longer period with a view to other suitable roles becoming available and thereafter it will be deleted from the HR portal.