CONNECT YOUR MOBILE WORKFORCE.
CONNECT YOUR MOBILE WORKFORCE.
Flexibility and enhanced Controls help Reed Boardall to keep its 180-strong vehicle fleet connected wherever business takes them, while staying in control of usage and costs.
ian EdwardsREED BOARDALL
MOBILE & OFFICE BASED CONNECTIVITY.
From headset to handset, home working or on the road, we know that your business needs flexible connectivity to keep your people, customers and suppliers connected any time, from anywhere.
With the speed and stability of 5G to feature rich hosted systems and desktop integrations with the world’s leading collaboration services, my.plan is the perfect platform to connect and grow your business, whatever its size or scale.
Devices & hardware
Delivering the latest devices and gadgets with the online controls you need.
Hosted Services
Our feature-rich hosted voice platform delivers a robust and flexible set up.
Remote Manage
Access a range of easy to use tools designed to setup your connectivity quickly and easily, from one centalised system.
Hardware Profiles
Remotely manage the set-up and ongoing support of your connectivity with templates that you configure and deploy.
LOCATION SERVICES.
Keep your people, customers and suppliers connected wherever business takes them with location services in my.plan. With mobile tracking, device management and location-based usage insights, you’ll have all the information you need to manage your business remotely at your fingertips, 24/7.
Our range of roaming controls, restrictions and packages will also give your business the flexibility it needs to stay connected while on the move without the uncertainty of associated charges and costs.
Location Visibility - Domestic
Track usage, services, users and devices by location thanks to GPS insights in my.plan.
Roaming Controls
Stay connected and prevent unwanted data, call and text charges while travelling with my.plan roaming controls.
International Call Controls
Restrict calls from the UK to any non-native numbers outside of the UK with our International Call Restrictions.
Captive Pages
Increase data, call or texts from your phone with our automated and interactive webpages.
Roaming Data, Calls & Texts
Stay connected and prevent unwanted charges while travelling with my.plan roaming controls.
Roaming/Int Bolt-Ons
Boost your data, add minutes or increase a text allowance while travelling with our range of roaming packages.
Time of day Routing
Keep your people and customers connected by routing your calls by time of day or day of the week.
Call Forwarding
Divert calls quickly and easily for a seamless customer experience.
Remote Manage
Access a range of easy to use tools designed to setup your connectivity quickly and easily, from one centalised system.
DEVICE MANAGEMENT & CONTROL.
In business its how you work that’s important, not where. Our technology helps to keep your remote working set-up simple, using one centralised platform that removes the need for manual set up and hands-on management.
Easy to use templates will get your system configured quickly and easily, while our advance Call Flow solutions help to ensure a smooth customer experience whatever your agents location or device.
Remote Manage
Access a range of easy to use tools designed to setup your connectivity quickly and easily, from one centalised system.
Call Flow
Control how calls are routed and answered with drag and drop simplicity with our cutting-edge visual Call Flow interface.
Hardware Profiles
Remotely manage the set-up and ongoing support of your connectivity with templates that you configure and deploy.
Group Profiles & Bulk Management
Control your entire connected workforce or groups within them in just a couple of clicks.
User management & monitoring
Add new users or view a complete audit of their activity, automatically through one, central platform.
NOTIFICATIONS & ALERTS.
Running and supporting a business can be stressful enough, without having to worry about the costs and practicalities of keeping your remote team connected.
my.plan uses the power of technology to keep you informed of your connectivity status, usage and charges as it happens. Not only that but you’ll also have direct access to the tools you need to take action, without the need for third party involvement or delays. Set data, call and spend limits, approve roaming access or divert your voicemails and messages in a few simple steps.
Usage notifications
Receive notifications when users reach 50, 80 and 100% of their call, text or data allowance.
Missed call notifications
Stay connected with emails and SMS alerts whenever you miss a call.
Voicemail to email
Access voicemail through your inbox with voice files attached to emails.
Captive Pages
Increase data, call or texts from your phone with our automated and interactive webpages.
Spend Limit Notifications
Stay in control of your allowances and charges with automated notifications and restrictions at a level that you manage.
Data Usage Alerts
Keep tabs on data usage and costs thanks to automated notifications and restrictions at a level that you manage.
Roaming Notifications
Stay connected and prevent unwanted charges while travelling with notifications at a level you manage.
Spend & Data Limits
Stay in control of your data allowances and charges with automated notifications and restrictions at a level that you manage.
24/7
SUPPORT.
From technical tool tips and help videos, to live chat and good old fashioned, customer service, with plan.com you’ll always feel supported, anytime, anywhere. Our interactive my.plan Help Centre is also packed full of information, tips and articles designed to answer your questions and get you up to speed in a matter of minutes.
Whatever the size or scale of your business, choose the level of support to fit. Plus, our usage controls, live insights and diagnostics suite give you the ability to monitor and respond to issues as they happen, 24/7/365.
Help Centre
Our interactive my.plan Help Centre is packed with information to answer your questions quickly and easily.
Diagnostics
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
Customer Service - Call Support
Contactable via phone or email, our support team is on hand to support you at every step.
Live Chat
Speak to our customer experience team live with instant message in my.plan.
Get started today.
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