FOR IT PROFESSIONALS.
Preparing your business for a future fuelled by technology demands a scalable, cloud-based solution. The emergence of eCommerce and the advent of core technologies such as the Internet of Things, Artificial Intelligence and Cloud Security are also driving the move towards digital transformation, placing even greater demands on IT teams and their resources.
All these advances rely on fast, flexible, and secure connectivity that needs to be monitored, managed, and controlled centrally and in real-time to respond to the ever-evolving IT landscape, that’s where our platform can help.
DISCOVER MY.PLAN
UNLOCK THE TRUE POTENTIAL
OF YOUR TECH.
my.plan combines all of your business connectivity and end-points into one platform, making it even easier for your IT and support team to stay in control.
Immediate insights and hands-on tools give you the power to manage your business communications from end-to-end, without the need for 3rd party involvement or delays, for a quick response when your business needs it most.
Protect your connectivity and systems and devices.
Keep your people connected with online tools available 24/7.
Free up your tech resource thanks to self-service functionality and features.
Meet security, regulatory, audit and MI demands with live activity and usage insights.
Monitor system performance and unlock full data diagnostics at a glance.
Powerful insights and controls have enabled us to provide critical IT lifecycle support to Government bodies and the NHS.
Warren TackNetwork 2 Supplies( a plan.com customer ) GET THE FULL STORY
HIGH PERFORMANCE SOFTWARE.
RELIABLE RESULTS.
Other platform and connectivity providers can’t give your IT team the tools, insights and freedom to manage your business communications the way that my.plan can. Set up new users, manage devices, troubleshoot issues and dive into the detail quickly and easily, for hands-on technical support when your team needs it most.
FLEXIBLE CONNECTIVITY.
FLEXIBLE WORKING.
From headset to handset, home working or on the road, we know that your business needs flexible connectivity to keep your people, customers and suppliers connected any time, from anywhere.
With the speed and stability of 5G to feature rich hosted systems and desktop integrations with the world’s leading collaboration services, my.plan gives your IT team the tools and resources it needs to manage all of your connectivity quickly and easily as your business grows.
Devices & hardware
Delivering the latest devices and gadgets with the online controls you need.
Hosted Services
Our feature-rich hosted voice platform delivers a robust and flexible set up.
Devices & hardware
Delivering the latest devices and gadgets with the online controls you need.
Hosted Services
Our feature-rich hosted voice platform delivers a robust and flexible set up.
SET-UP AND SIT BACK.
In business it’s how you work that’s important, not where. Our technology makes adding connectivity for new employees quick and simple, using one centralised platform to remove the need for manual set-up and hands-on management.
Assign caller IDs, manage devices remotely, swap SIM cards and add new services all in a click, without the need to involve 3rd party suppliers or networks, for instant resolutions when your team demand them.
Remote Manage
Access a range of easy to use tools designed to setup your connectivity quickly and easily, from one centalised system.
Call Flow
Control how calls are routed and answered with drag and drop simplicity with our cutting-edge visual Call Flow interface.
New Number
Request a new number for an existing connection or user in a click.
Hardware Profiles
Remotely manage the set-up and ongoing support of your connectivity with templates that you configure and deploy.
Diagnostics
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
Manage All Connections
Manage restrictions and products across all of your connections at the click of a button.
Lost & Stolen
Apply a series of service and handset restrictions to make your lost or stolen device unusable.
User management & monitoring
Add new users or view a complete audit of their activity, automatically through one, central platform.
Remote Manage
Access a range of easy to use tools designed to setup your connectivity quickly and easily, from one centalised system.
Call Flow
Control how calls are routed and answered with drag and drop simplicity with our cutting-edge visual Call Flow interface.
New Number
Request a new number for an existing connection or user in a click.
Hardware Profiles
Remotely manage the set-up and ongoing support of your connectivity with templates that you configure and deploy.
Diagnostics
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
Manage All Connections
Manage restrictions and products across all of your connections at the click of a button.
Lost & Stolen
Apply a series of service and handset restrictions to make your lost or stolen device unusable.
User management & monitoring
Add new users or view a complete audit of their activity, automatically through one, central platform.
AUTOMATED ALERTS.
RAPID RESOLUTIONS.
Managing and monitoring connectivity, systems and IT support across any business can be a challenge, without the additional worry of keeping your team connected whether they’re in the office or on the road.
my.plan uses the power of technology to keep you informed of your users and their connectivity status, usage and charges. Not only that but your IT support teams will also have direct access to the tools they need to resolve issues there and then. Set data, call, and spend limits, approve roaming access, divert voicemails, or add data boosts or roaming bolt-ons in a few simple steps.
Usage notifications
Receive notifications when users reach 50, 80 and 100% of their call, text or data allowance.
Missed call notifications
Stay connected with emails and SMS alerts whenever you miss a call.
Voicemail to email
Access voicemail through your inbox with voice files attached to emails.
Captive Pages
Increase data, call or texts from your phone with our automated and interactive webpages.
Roaming Controls
Stay connected and prevent unwanted data, call and text charges while travelling with my.plan roaming controls.
Diagnostics
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
Live Data Usage*
See what you are spending, where and when with live usage breakdowns by call, text or data.
*data, call & SMS records may be subject to delay
Usage notifications
Receive notifications when users reach 50, 80 and 100% of their call, text or data allowance.
Missed call notifications
Stay connected with emails and SMS alerts whenever you miss a call.
Voicemail to email
Access voicemail through your inbox with voice files attached to emails.
Captive Pages
Increase data, call or texts from your phone with our automated and interactive webpages.
Roaming Controls
Stay connected and prevent unwanted data, call and text charges while travelling with my.plan roaming controls.
Diagnostics
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
Live Data Usage*
See what you are spending, where and when with live usage breakdowns by call, text or data.
*data, call & SMS records may be subject to delay
24/7 ACCESS FOR 24/7 SUPPORT.
With over 100 features and tools at your disposal, my.plan provides everything your IT team needs to proactively manage your connectivity and users from any device, at any time.
When you do need support, our interactive my.plan Help Centre is packed full of information, tips and articles designed to answer your questions and get you up to speed in a matter of minutes. From technical tool tips and help videos, to live chat and good old-fashioned customer service, with plan.com you’ll always feel supported.
Help Centre
Our interactive my.plan Help Centre is packed with information to answer your questions quickly and easily.
Diagnostics
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
Customer Service - Call Support
Contactable via phone or email, our support team is on hand to support you at every step.
Live Chat
Speak to our customer experience team live with instant message in my.plan.
Help Centre
Our interactive my.plan Help Centre is packed with information to answer your questions quickly and easily.
Diagnostics
Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.
Customer Service - Call Support
Contactable via phone or email, our support team is on hand to support you at every step.
Live Chat
Speak to our customer experience team live with instant message in my.plan.
The decision to choose plan.com was based on three key requirements: containing costs, improving visibility over bills, and gaining control over the company’s mobile communications – all of which have been met.
Scott Spowage – Group IT Manager Scot JCB
( a plan.com customer )
LEARN HOW REAL BUSINESSES
GET REAL RESULTS WITH MY.PLAN.
A SOLUTION FOR
EVERY TEAM.
We know your business connectivity needs to be as flexible as your customers are unique. my.plan can transform how your business controls and optimises employee communication, productivity and connectivity, whatever the role or requirement.
Human Resources
Monitor productivity and performance to keep your people safe and focused.
Customer Service
Automate processes and monitor trends to help deliver an exceptional customer experience.
Finance Team
Get live insight and visibility into costs and identify risks before they become problems.
IT Team
Integrate connectivity, get unlimited scale and govern your users with flexible, yet rigorous controls.
Business Owners
Connect your business and drive smart decision making, with fast and reliable insights.
Get started today.
Existing customer with a query? Visit here to email our team or visit my.plan.com where you can live chat a member of the team Monday - Friday between 8am - 7pm.
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