Data Analyst

Job Purpose

This role is responsible for delivering the data insights and commercial intelligence that underpin decision-making across plan.com. The Data Analyst will work with large and complex datasets to develop analytical models, deliver both one-off and scheduled analysis, and support forward-looking financial forecasts that drive understanding of business performance.

The role plays a central part in analysing historic and future profitability, rebuilding and owning core reporting datasets, and enhancing Power BI reporting. Fundamental to this position is the ability to step back from raw data, understand its commercial context, and translate complex analysis into clear, compelling narratives that support or challenge business assumptions.

Main Duties and Responsibilities

• Partner with stake holders across the business to understand commercial and analytical requirements, translating these into clear, actionable insights that support decision-making.
• Analyse large and complex datasets to deliver analytical models, ad hoc and scheduled analysis, and forward-looking financial forecasts, including historic and future profitability and three-statement financial modelling.
• Build, maintain, and take ownership of core reporting datasets, supporting the rebuild and ongoing development of Power BI reports and data models.
• Develop and manage scalable, reliable data processes using tools such as KNIME, Python, Excel, and Power BI, ensuring strong data orchestration and data integrity.
• Identify trends, risks, and opportunities within data, stepping back to understand the wider business context and creating clear narratives that support or challenge commercial assumptions.
• Communicate insights effectively to both technical and non-technical audiences, contributing to the continuous improvement of analytics, reporting standards, and decision-making frameworks.
• Undertake ad hoc analytical tasks as required to support the objectives of the analytics team and the wider business

Personal Qualities

• Personal drive and a genuine desire to improve business performance through analytics
• Passion for creating solutions with a positive attitude to change
• Strong interest in business and business development

Knowledge, Skills and Attributes

• Extensive experience (3+ years) with KNIME, Python, R, or other statistical analysis tools
• Advanced knowledge of Excel and SQL
• 3+ years’ experience mining data as a Data Analyst
• Exceptional analytical and problem-solving skills, with a passion for big data
• Dedication to delivering team and business objectives, with a willingness to learn new skills as systems and needs evolve
• Technical writing experience in queries, reports, and presentations
• Experience with ETL processes, model design, and segmentation techniques
• Proven analytical skills, including data mining, evaluation, and visualization

Education and Qualification

• Degree in a quantitative field such as Statistics, Mathematics, Physics, Finance, Economics or Computer Science

What’s in it for you?

We’ll drive you to push your limits and develop your existing knowledge and skills. We actively promote open-ended learning and hope our people grab these opportunities with both hands. Bonus scheme and recognition awards:

What to expect with a career at plan.com

Our team and technology are driven by one clear vision - to be exceptional.

Established in 2014, plan.com has been revolutionising the mobile industry with its technology-led approach to business communications for over a decade now.

We’re disruptors; we do things a bit differently. We’re innovative, self-motivated, groundbreaking and relentlessly growing. This means we’re constantly on the lookout for talented people who share our passion and dedication to grow with us.

So, if you’re ready for a new challenge, get in touch. We’d love to hear from you.

About plan.com

plan.com was named the fastest growing tech company in the UK by the Sunday Times in the latest Hiscox Tech Track 100 league in 2018, the Second Best Mid-Sized Company to Work For and the Number 1 Best Telecom's Company to Work For in 2021.

From the word go, our focus has been to be disruptive and upset the status quo. It’s our ongoing mission to become THE force to be reckoned with and, with the help of our people and partners, we have dragged business communications kicking and screaming into the 21st Century.

Thanks to our portal, we’ve torn up the rulebook and changed the industry. It gives our partners unprecedented levels of flexibility and control, helping them to delight customers and deliver exceptional service, even when they're away from their desks.

Along with our outstanding customer service and impressive commercials, it’s the reason we’re number one.

Why work on the Isle of Man

Breathtaking natural landscapes, rugged coastlines and rich cultural heritage make the Isle of Man a stunning place to live and work, ranking above almost everywhere else in the British Isles for the lowest crime rates and the cleanest air.

Whether you grew up here or you’re new to the island, a career at plan.com not only provides a fantastic working environment with amazing people and exciting work, but being based on a stunning island ensures that you will find the perfect balance between work, relaxation and adventure.

Our Location

Our state-of-the-art headquarters, No.5 is conveniently located in the heart of town, surrounded by a vibrant array of local eateries and shops, all within a short 2-minute walk. Prepare to immerse yourself in a space that epitomises our values of excellence and passion. From its cutting-edge technology to its captivating and innovative design, every aspect has been carefully curated.