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SIMPLIFYING BUSINESS CONNECTIVITY
WITH THE POWER OF TECHNOLOGY.

Whether you’re an entrepreneur or global enterprise, join thousands of businesses connecting their people, customers, and suppliers with our award-winning, easy to use platform. Designed to operate seamlessly across devices, services, and networks for connectivity you can trust, 24/7/365.

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24/7 support examples

Streamline your mobile and office-based connectivity through one platform, with features, insights and support on a level that you choose.

With the speed and stability of 5G to feature rich hosted systems and desktop integrations with the world’s leading collaboration services, our team and technology can provide everything you need to connect and grow your business, whatever its size or scale.

24/7 support examples

Set up your connectivity with simple device controls and easy to see account management tools, that deliver powerful results.

Set data, call and spend limits, approve roaming access or divert your voicemails and messages in a few simple steps. From individual device restrictions to group level controls and permissions, draw a clear line between work and play by restricting access to services, sites and apps that can be a costly distraction to your business.

24/7 support examples

Empower your team and optimise your connectivity with live data and reporting, for faster insights and immediate action.

Our platform uses the power of technology to keep you informed of your connectivity status, usage and charges as it happens. From live spend notifications to historic call summaries, and everything in between, experience unrivalled transparency and control across all of your plan.com services and devices, from one easy to use platform.

FROM ENTREPRENEUR
TO ENTERPRISE.

Our platforms, partners and services are already transforming the way some of the UK’s leading businesses optimise their workforce communications and connectivity, whatever their size or stage.

A SOLUTION FOR
EVERY TEAM.

We know your business connectivity needs to be as flexible as your customers are unique. my.plan can transform how your business controls and optimises employee communication, productivity and connectivity, whatever the role or requirement.

Human Resources

Human Resources

Monitor productivity and performance to keep your people safe and focused.

Customer Service

Customer Service

Automate processes and monitor trends to help deliver an exceptional customer experience.

 Finance Team

Finance Team

Get live insight and visibility into costs and identify risks before they become problems.

IT Team

IT Team

Integrate connectivity, get unlimited scale and govern your users with flexible, yet rigorous controls.

Business Owners

Business Owners

Connect your business and drive smart decision making, with fast and reliable insights.

BOOST PRODUCTIVITY. BOOST PERFORMANCE.

Experience unrivalled transparency and control across all mobile and office-based communications.

Insights so detailed you can pinpoint every byte of data or minute of call time consumed on any device at any time, from any location.

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SEE ANYTHING.
SEE EVERYTHING.

Stay connected to your people, customers and suppliers no matter where business takes you with location services in my.plan. With mobile tracking, device management and location-based usage insights, you’ll have all the information you need to manage your business remotely at your fingertips, 24/7.

If travel is an important part of your business you'll also have access to a range of roaming controls, restrictions and packages to give you the flexibility to stay connected without the uncertainty of additional charges and costs.

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SAVE TIME.
SAVE MONEY.

Know how much you’re spending, where and when, with live activity and usage views from worker to workforce.

Then take control with easy to use spend controls that give you the power and flexibility to manage permissions, restrict access and minimise overspend, with live notifications and alerts on data, voice and text usage so you’re always in the know.

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ANY DEVICE.
ANY TIME.
ANYWHERE.

Whatever the size of your workforce or their location, help them to stay connected with our flexible mobile and office-based communications, all streamlined through one, easy to use platform for simplicity and peace of mind.

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One platform.
Unlimited possibilities.
Ultimate control.

Access 100+ easy to use tools that will give you the power to manage access, permissions, and usage across all your business communications and devices – LIVE.

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5G Connectivity
NEW

5G Connectivity

Take full advantage of the digital transformation with our range of 5G devices.

Devices & hardware

Devices & hardware

Delivering the latest devices and gadgets with the online controls you need.

Hosted Services

Hosted Services

Our feature-rich hosted voice platform delivers a robust and flexible set up.

Soft Phones

Soft Phones

All the functionality of a desk phone on your mobile or desktop with our Soft Phone.

Location Visibility - Domestic

Location Visibility - Domestic

Track usage, services, users and devices by location thanks to GPS insights in my.plan.

Roaming Controls

Roaming Controls

Stay connected and prevent unwanted data, call and text charges while travelling with my.plan roaming controls.

International Call Controls

International Call Controls

Restrict calls from the UK to any non-native numbers outside of the UK with our International Call Restrictions.

Remote Manage

Remote Manage

Access a range of easy to use tools designed to setup your connectivity quickly and easily, from one centalised system.

Call Flow

Call Flow

Control how calls are routed and answered with drag and drop simplicity with our cutting-edge visual Call Flow interface.

New Number

New Number

Request a new number for an existing connection or user in a click.

Hardware Profiles

Hardware Profiles

Remotely manage the set-up and ongoing support of your connectivity with templates that you configure and deploy.

Usage notifications

Usage notifications

Receive notifications when users reach 50, 80 and 100% of their call, text or data allowance.

Missed call notifications

Missed call notifications

Stay connected with emails and SMS alerts whenever you miss a call.

Voicemail to email

Voicemail to email

Access voicemail through your inbox with voice files attached to emails.

Captive Pages

Captive Pages

Increase data, call or texts from your phone with our automated and interactive webpages.

Help Centre

Help Centre

Our interactive my.plan Help Centre is packed with information to answer your questions quickly and easily.

Diagnostics

Diagnostics

Unlock full data diagnostics to instantly troubleshoot every aspect of the platform at a glance.

Customer Service & Call Support

Customer Service & Call Support

Contactable via phone or email, our support team is on hand to support you at every step.

Live Chat

Live Chat

Speak to our customer experience team live with instant message in my.plan.

Live Data Usage

Live Data Usage

See what you are spending, where and when with live usage breakdowns by call, text or data.

Call & Text Usage

Call & Text Usage

Analyse all call and text activity across your workforce, or down to an individual user, quickly and easily.

Detailed Usage

Detailed Usage

Interactively interrogate all voice, text and data usage and charges and quickly search or filter services to pinpoint issues.

Historical Usage

Historical Usage

Analyse usage and spot trends with historial usage detail and summaries.

Transcription

Transcription

With the Transcribe and Analyse bolt-on, calls are transcribed using the latest, cutting edge technology.

Sentiment Analysis

Sentiment Analysis

Advanced algorithms will translate your transcribed recordings into meaningful data and analysis.

Streaming & Social Media

Streaming & Social Media

Prevent access to Social Media sites and streaming applications by blocking them at network level, saving you time and money.

Gambling & Adult Content

Gambling & Adult Content

Restrict access to services, sites and applications that can be a costly distraction to your business.

Group Profiles & Bulk Management

Group Profiles & Bulk Management

Control your entire connected workforce or groups within them in just a couple of clicks.

Call, Data, Text Controls & Restrictions

Call, Data, Text Controls & Restrictions

Stay in control of your usage with easy to use tools and restrictions that you set and manage.

Data Limits & Blocking

Data Limits & Blocking

Keep tabs on data usage and costs thanks to automated notifications and restrictions at a level that you manage.

Cost Centres

Cost Centres

Group extensions into unique invoice summaries, usage and charge groups, based on different offices, locations or roles.

Interactive Invoicing

Interactive Invoicing

Interactively interrogate all voice, text and data usage across your account, as it happens.

Roaming Data, Calls & Texts

Roaming Data, Calls & Texts

Stay connected and prevent unwanted charges while travelling with my.plan roaming controls.

MMS

MMS

Restrict and prevent unnecessary charges associated with multimedia messages.

Spend Limit Notifications

Spend Limit Notifications

Stay in control of your allowances and charges with automated notifications and restrictions at a level that you manage.

Data Usage Alerts

Data Usage Alerts

Keep tabs on data usage and costs thanks to automated notifications and restrictions at a level that you manage.

Roaming Notifications

Roaming Notifications

Stay connected and prevent unwanted charges while travelling with notifications at a level you manage.

Spend & Data Limits

Spend & Data Limits

Stay in control of your data allowances and charges with automated notifications and restrictions at a level that you manage.

Premium, Adult & Chargeable Calls

Premium, Adult & Chargeable Calls

Restrict access to services, sites and applications that can be a costly distraction to your business.

International Calls & Data

International Calls & Data

Save time and money by restricting calls from the UK to any non-native numbers outside of the UK.

Spend Controls & Notifications

Spend Controls & Notifications

Stay in control of your allowances and charges with automated notifications and restrictions at a level that you manage.

Roaming/Int Controls

Roaming/Int Controls

Stay connected and prevent unwanted charges while travelling with restrictions and controls that you manage.

Roaming/Int Bolt-Ons

Roaming/Int Bolt-Ons

Boost your data, add minutes or increase a text allowance while travelling with our range of roaming packages.

User management & monitoring

User management & monitoring

Add new users or view a complete audit of their activity, automatically through one, central platform.

Add/remove products

Add/remove products

Boost your data, increase your minutes or add roaming packagea in a click.

Group Profiles

Group Profiles

Control your entire connected workforce or groups within them in just a couple of clicks.

VPN

VPN

Add our VPN restriction to prevent any user from concealing their mobile data usage activity.

Malware

Malware

Prevent a user from accessing sites and applications known to have malicious software such as viruses and spyware.

Botnet

Botnet

Prevent access to sites and applications associated with botnet traffic.

Advertising

Advertising

Protect your devices, speed up browsing and use less data by blocking annoying ads in a click.

Lost & Stolen

Lost & Stolen

Apply a series of service and handset restrictions to make your lost or stolen device unusable.

PUK Codes

PUK Codes

Unlock your device quickly and easily without network interference or involvement.

Group Profiles

Group Profiles

Manage multiple connections at once including Spend, Call, Extension and Device Controls and notifications.

Manage All Connections

Manage All Connections

Manage restrictions and products across all of your connections at the click of a button.

Account Management

Account Management

Access everything you need to manage your plan.com account and services in one platform.

Compliant Call Recording

Compliant Call Recording

Ensure that you have everything you need to provide call recording that is compliant with all UK regulation and legislation.

Live Listen & Call Monitoring

Live Listen & Call Monitoring

Enjoy instant access to incoming and outgoing calls for training and quality purposes.

Whisper, Barge, Terminate

Whisper, Barge, Terminate

Enjoy instant access to incoming and outgoing calls for training and quality purposes, with live listen, whisper, barge and termin...

IVRs, Ring Groups & Call Queues

IVRs, Ring Groups & Call Queues

Never miss another customer call or enquiry again with our full range of advanced Call Flow features.

Visual Call Flow

Visual Call Flow

Design your call routing quickly and easily with drag and drop simplicity.

Group Mailboxes

Group Mailboxes

Access, manage and share group mailboxes across extensions, Ring Groups or Call Queues.

Time of day Routing

Time of day Routing

Keep your people and customers connected by routing your calls by time of day or day of the week.

Call Forwarding

Call Forwarding

Divert calls quickly and easily for a seamless customer experience.

First class

This company is fantastic, first class service and customer services, they do exactly what they say they will and I can't recommend enough, 5 stars!

RATING 4.5 OUT OF 5
Stars out of 5
Number of reviews

6109

Great or Excellent

92

Friendly & Professional

Always great customer service from plan.com, I am only a single user and not big business as the company is geared for but the customer service is still great for me!

FEEL SUPPORTED. ANYTIME.
ANYWHERE.

From technical tooltips and help videos, to Live Chat and good old-fashioned customer service, with plan.com and our dedicated partner network, you’ll always feel supported, anytime, anywhere.

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the power of partnership.

Our network of business communication and connectivity experts span the length and breath of the UK.

We work in partnership with them to find the perfect communication solution for your business. Together, we ensure that you get the most from plan.com, our network, platforms, and services.

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BUILT ON TRUST.
FUELLED BY PASSION.
DRIVEN BY EXCELLENCE.

In less than seven years, our award winning team has driven plan.com forward to success, culminating in our latest recognition as the 2nd most profitable business in the UK according to the BDO Profit Track 100 and the fastest growing technology company in Europe, as recognised by the FT1000.

Our 100-strong team is driven by one clear vision: to be exceptional. An unrivalled business with world-leading people, technology, service and growth.

Join our team
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Transform your business
with my.plan today.

Contact us and we’ll connect you with the right reseller or business expert to help integrate my.plan into your company today.

Find out more about my.plan

FIND OUT WHAT'S HAPPENING
IN OUR WORLD.

Find out more about what’s going on in the world of plan.com and how it can benefit your business.

NEWS

The ultimate connectivity platform is here

NEWS

Cyber security in the age of remote working

NEWS

plan.com sets the foundation for ambitious future

NEWS

plan.com positioned for further growth with refinancing deal

NEWS

Top 5 telecoms trends for 2021

NEWS

Unlocking the value of call recording

NEWS

The cyber security risks associated with 5G networks

NEWS

Should we mourn the decline and fall of the phone number?

NEWS

plan.com has ranked 2nd in the Sunday Times BDO Profit Track

NEWS

What you need to know about hosted call recording

NEWS

Hosted Voice is now live in my.plan

NEWS

plan.com scoops four accolades at 2021 Best Companies Awards

NEWS

Is unlimited really unlimited?

NEWS

Home and hybrid working challenges - is Hosted Voice the answer?

NEWS

Considering moving your business to a cloud-hosted phone system?

NEWS

Augmented connectivity is key to unlocking augmented reality

NEWS

Managing the business costs of mass mobile connectivity

NEWS

plan.com and BT agree network partnership