Database Architect
Design scalable data architecture, optimise pipelines and enable reliable, high-performance data for analytics and growth.

Job Purpose
We are seeking a Database Architect to design and govern the enterprise data model and database architecture underpinning our data lake and feature stores. You will also build, monitor, and continuously optimise data pipelines and ETL infrastructure to ensure performance, scalability, and reliability.
This role combines deep expertise in data modelling with hands-on experience in MySQL-based systems, stored procedures, and data workflow optimisation. You will define canonical data structures that power reporting and modelling platforms, proactively identify performance bottlenecks, and deliver scalable solutions that support business growth.
You will play a critical role in enabling data-driven decision-making by ensuring data quality, integrity, and accessibility, while maintaining comprehensive documentation and supporting the evolution of our data architecture as the business scales.
Main Duties and Responsibilities
- Own the design and specification of enterprise data models (conceptual, logical, and physical)
- Define and enforce data modelling standards, naming conventions, and governance policies
- Design and maintain data lake architecture, including raw, curated, and consumption layers
- Architect data structures that support feature stores for reporting, analytics, and machine learning
- Design, build, and maintain ETL pipelines and data workflows
- Monitor production data pipelines, identifying and resolving performance issues proactively
- Refactor and optimise stored procedures, database queries, and ETL processes
- Write and maintain complex SQL queries and stored procedures
- Ensure data quality, consistency, and integrity across all pipelines and transformations
- Implement indexing strategies, partitioning, and schema optimisations for performance and scalability
- Document data models, pipelines, transformations, and data lineage
- Collaborate with analytics, data science, and product teams to translate business requirements
- Plan and deliver improvements to support increasing data volumes and complexity
- Stay up to date with emerging data technologies, tools, and best practices
Person Specification
Personal Qualities
Essential
- Analytical and detail-focused mindset
- Ability to communicate technical concepts clearly to both technical and non-technical audiences
- Collaborative approach with the ability to work across cross-functional teams
- Systems-thinking mindset with the ability to balance big-picture architecture and detailed design
Desirable
- Passion for learning and continuous professional development
- Awareness of emerging best practices in data architecture and engineering
Knowledge, Skills and Attributes
Essential
- Proven experience developing and optimising complex SQL queries and stored procedures at scale
- Strong experience designing, building, and maintaining ETL pipelines and data workflows
- Experience profiling, refactoring, and optimising data pipelines and database performance
- Strong understanding of data quality, consistency, and integrity across pipelines
- Expertise in conceptual, logical, and physical data modelling (including dimensional modelling and entity relationships)
- Experience designing and governing data lake architectures
- Understanding of feature store concepts and data models for batch and real-time processing
Desirable
- Experience with data integration tools or additional database systems
- Experience with data pipeline monitoring, observability, and alerting
- Experience with scripting or programming for data engineering (e.g., Python, Bash)
- Familiarity with data modelling tools (e.g., ERwin, ER/Studio, dbt) and metadata/catalogue management
What’s in it for you?
We’ll drive you to push your limits and develop your existing knowledge and skills. We actively promote open-ended learning and hope our people grab these opportunities with both hands. Bonus scheme and recognition awards:
Company-wide pension scheme
Private health insurance
Free gym membership
Extra half day off holiday on your birthday
Professional qualification support
Access to exclusive events and rewards
Personal life insurance
Generous holiday allowance
What to expect with a career at plan.com
Our team and technology are driven by one clear vision - to be exceptional.
Established in 2014, plan.com has been revolutionising the mobile industry with its technology-led approach to business communications for over a decade now.
We’re disruptors; we do things a bit differently. We’re innovative, self-motivated, groundbreaking and relentlessly growing. This means we’re constantly on the lookout for talented people who share our passion and dedication to grow with us.
So, if you’re ready for a new challenge, get in touch. We’d love to hear from you.
About plan.com
plan.com was named the fastest growing tech company in the UK by the Sunday Times in the latest Hiscox Tech Track 100 league in 2018, the Second Best Mid-Sized Company to Work For and the Number 1 Best Telecom's Company to Work For in 2021.
From the word go, our focus has been to be disruptive and upset the status quo. It’s our ongoing mission to become THE force to be reckoned with and, with the help of our people and partners, we have dragged business communications kicking and screaming into the 21st Century.
Thanks to our portal, we’ve torn up the rulebook and changed the industry. It gives our partners unprecedented levels of flexibility and control, helping them to delight customers and deliver exceptional service, even when they're away from their desks.
Along with our outstanding customer service and impressive commercials, it’s the reason we’re number one.


Why work on the Isle of Man
Breathtaking natural landscapes, rugged coastlines and rich cultural heritage make the Isle of Man a stunning place to live and work, ranking above almost everywhere else in the British Isles for the lowest crime rates and the cleanest air.
Whether you grew up here or you’re new to the island, a career at plan.com not only provides a fantastic working environment with amazing people and exciting work, but being based on a stunning island ensures that you will find the perfect balance between work, relaxation and adventure.
Our Location
Our state-of-the-art headquarters, No.5 is conveniently located in the heart of town, surrounded by a vibrant array of local eateries and shops, all within a short 2-minute walk. Prepare to immerse yourself in a space that epitomises our values of excellence and passion. From its cutting-edge technology to its captivating and innovative design, every aspect has been carefully curated.

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