Gateway Device / SIM Box Policy
“Gateway Device” means any equipment containing one or more SIM Card(s) for one or more mobile networks, which enables the routing of calls and/or SMS and/or any other form of communication from fixed apparatus to mobile equipment, by establishing a mobile-to-mobile call or data connection.
“SIM Box” means a device(s) containing one or more SIM Cards for one or more mobile networks and which enable(s) communications to mobile networks, landlines or to generate SMS texts.
You must not establish, install or use a Gateway Device or SIM Box without our prior written consent (including devices tethered via cable, Bluetooth or Wifi, to a computer or the internet, when used for making large volumes of calls, using large volumes of data or sending large volumes of texts). We can withhold our consent for this activity at our absolute discretion.
You must only use equipment or SIM Cards for the purposes advertised, described in any user guides, or as instructed by us.
Gateway Devices/SIM Boxes are specifically prohibited to operate using the The Network. Plan does not agree to provide service to operators of any Gateway Devices/SIM Boxes. Where they are found to operate, Plan is entitled to and will take immediate steps to withdraw service, on the basis that their continued operation effectively puts Plan and The Network in breach of its Conditions of Entitlement.
What to avoid
Using equipment or SIM cards other than as intended. For example, using your SIM card provided for mobile phones services in a modem instead of a mobile phone or tablet without our prior written consent.
Using our SMS service to send mass notification messages, or mass marketing messages, whether or not the messages are unsolicited, without our prior written consent.
Using equipment to generate Artificially Inflated Traffic or in a way which may harm our Network and/or affect the experience of other customers without our prior written consent. “Artificially Inflated Traffic” means calls, data or texts that result in patterns that are disproportionate to the overall type, amount, duration and/or extent of calls, data or texts which would be expected from good faith usage of our Network or Services.
Monitoring and Governance
plan.com will monitor the use of its Networks to establish where Gateway Devices/SIM Boxes operate. plan.com will keep a register of Gateway Devices/SIM Boxes that operate on its Network and those that have operated on its network within the previous twelve months that it has been able to identify. This will be used to establish the volume of traffic passing through Gateway Devices / SIM Boxes and the trend in their usage.
Consequences of connecting Gateway Device or SIM Boxes
plan.com does not agree to provide service to operators of any Gateway Devices/SIM Boxes. Where they are found to operate, plan.com is entitled to and will take immediate steps to withdraw service, on the basis that their continued operation effectively puts plan.com and the Network in breach of its regulatory obligations.