NEW.
IMPROVED.
NEXT LEVEL.
We’ve made a range of significant improvements to the my.plan mobile experience and how services are individually accessed on desktop.
LEARN MORE
SIMPLIFIED NAVIGATION
Each service panel is divided into usage, controls and products, so you can access your data, voice and SMS insights all in one place. It’s never been so easy to stay connected and in control.
USAGE CHARTS
No need to wait until the end of the month! Understand how much data, calls and texts each service has used, separated into domestic and per-country usage. You can then drill down into the details by scrolling down the page or switching into the service’s charges.
Set up and access your services’ usage, charges, controls and bolt-ons in just one click with our brand-new service panels.
Whether you have one service or 1,000, our brand-new service panels give you all the insight and controls you need in one place. Simply click on the card to reveal the service panel.
NEW
SERVICE
PANELS
SIMPLIFIED NAVIGATION
Each service panel is divided into usage, controls and products, so you can access your data, voice and SMS insights all in one place. It’s never been so easy to stay connected and in control.
SERVICE UPGRADES
Upgrading your services from an Essential or Gold package is easier than ever. You can now enjoy access to even more features, insights, larger bolt-ons and next-level service in just a couple of clicks.
MORE ABOUT UPGRADES
USAGE CHARTS
No need to wait until the end of the month! Understand how much data, calls and texts each service has used, separated into domestic and per-country usage. You can then drill down into the details by scrolling down the page or switching into the service’s charges.
TARIFF & BOLT-ON USAGE BREAKDOWNS
Dive deeper into your data, call and text usage with breakdowns of your tariffs and any additional bolt-ons or add-one applied to each service.
Set up and access your services’ usage, charges, controls and bolt-ons in just one click with our brand-new service panels.
Whether you have one service or 1,000, our brand-new service panels give you all the insight and controls you need in one place. Simply click on the card to reveal the service panel.
SERVICE UPGRADES
Upgrading your services from an Essential or Gold package is easier than ever. You can now enjoy access to even more features, insights, larger bolt-ons and next-level service in just a couple of clicks.
MORE ABOUT UPGRADES
TARIFF & BOLT-ON USAGE BREAKDOWNS
Dive deeper into your data, call and text usage with breakdowns of your tariffs and any additional bolt-ons or add-one applied to each service.
IN-LINE BOLT-ON SUGGESTIONS
If you’re looking for a data boost, international connectivity or roaming allowances, look no further! Everything you need is available from the product carousel, or if you’re looking to manage your existing products, via the products tab.
IN-LINE BOLT-ON SUGGESTIONS
If you’re looking for a data boost, international connectivity or roaming allowances, look no further! Everything you need is available from the product carousel, or if you’re looking to manage your existing products, via the products tab.
LOOKING FOR AN INVOICE?
If you need to download a softcopy of your bills for your records, you can quickly access and download your invoices, broken down into invoice summary PDFs and detailed breakdown spreadsheets.
DIVE DEEPER INTO YOUR DATA
Deep dive into your data to discover where each service’s usage is being spent. Gold-level services can access data insight down to category level, but Platinum services have access to even deeper insight! So whether it’s Facebook, Tik Tok, Outlook or Teams, you have insight into where your data is going.
We’ve made it easier than ever to understand your usage and charges.
Whether it’s data, calls or texts, we give you simple to access to deep dive into data, voice and text usage and charges. What’s more, unlike other networks, you can access your usage and charges as soon as we know about them.
LOOKING FOR AN INVOICE?
If you need to download a softcopy of your bills for your records, you can quickly access and download your invoices, broken down into invoice summary PDFs and detailed breakdown spreadsheets.
DIVE DEEPER INTO YOUR DATA
Deep dive into your data to discover where each service’s usage is being spent. Gold-level services can access data insight down to category level, but Platinum services have access to even deeper insight! So whether it’s Facebook, Tik Tok, Outlook or Teams, you have insight into where your data is going.
AT A GLANCE
Mobile, MBB, Hosted and Fixed – whatever connectivity you have with plan.com, everything is in one place and easy to investigate.
We’ve made it easier than ever to understand your usage and charges.
Whether it’s data, calls or texts, we give you simple to access to deep dive into data, voice and text usage and charges. What’s more, unlike other networks, you can access your usage and charges as soon as we know about them.
AT A GLANCE
Mobile, MBB, Hosted and Fixed – whatever connectivity you have with plan.com, everything is in one place and easy to investigate.
SUPER EASY
Simple one-click switches, in-line saving and in-line help help your services to stay connected and in control of productivity and costs.
ALWAYS RELEVANT TO YOU
We only show you the products that are available to each service, so you don’t have to second-guess. We also show you what can be accessed when you upgrade to Gold or Platinum.
AND THAT’S JUST THE START!
We offer a range of spend, usage and productivity controls… but that’s just the start! Here’s some of our favourites…
SUPER EASY
Simple one-click switches, in-line saving and in-line help help your services to stay connected and in control of productivity and costs.
ALWAYS RELEVANT TO YOU
We only show you the products that are available to each service, so you idon’thave to second-guess. We also show you what canoe accessed when you upgrade to Gold or Platinum.#
QUICK SET UP
We’ve reduced the number of clicks it takes to add new products and manage controls, making it even easier to stay connected and in control of all your services.
AND THAT’S JUST THE START!
We offer a range of spend, usage and productivity controls… but that’s just the start! Here’s some of our favourites…
QUICK SET UP
We’ve reduced the number of clicks it takes to add new products and manage controls, making it even easier to stay connected and in control of all your services.
Notice anything different about our notifications?
We have split out usage notifications from spend alerts to make them even easier to manage at a per-service level. And if you want to update multiple services at once, you can switch to grid view at any time.
STAY AHEAD OF UNWANTED SURPRISES
You choose who is notified when a service reaches different levels of its allowance, and choose between email and SMS.
Notice anything different about our notifications?
We have split out usage notifications from spend alerts to make them even easier to manage at a per-service level. And if you want to update multiple services at once, you can switch to grid view at any time.
FULL CONTROL OVER ALL YOUR ALERT TYPES
When it comes to usage alerts and spend limits, you decide what you want to be alerted about and who needs to be notified, giving you complete control over your connections.
STAY AHEAD OF UNWANTED SURPRISES
You choose who is notified when a service reaches different levels of its allowance, and choose between email and SMS.
SET YOUR OWN LIMITS
Stay in control of your allowances and charges with automated noti�cations and restrictions at a level that you manage.
FULL CONTROL OVER ALL YOUR ALERT TYPES
When it comes to usage alerts and spend limits, you decide what you want to be alerted about and who needs to be notified, giving you complete control over your connections.
SET YOUR OWN LIMITS
Stay in control of your allowances and charges with automated noti�cations and restrictions at a level that you manage.
UPDATED SERVICE CARDS
The intuitive new interface highlights when something needs your attention and makes it easy to access insights and remain in control.
MULTIPLE NETWORKS
As a plan.com customer, you have access to the UK’s leading network infrastructures, enabling you to stay connected while remaining in complete control thanks to my.plan’s wide range of unique features and products.
NEW
SERVICE
ALERTS
Stay one step ahead with my.plan’s intuitive new in-line service, user and account alerts.
When something needs your attention, alerts make it easy to access insights and remain in control.
From data blocks to usage alerts, roaming to renewals, simply log in to my.plan to discover the latest changes to your business’s connectivity.
Combined with our usage and spend limits, everything you need to stay connected and in control is built directly into my.plan.
REAL TIME ALERTS
Stay in full control with our service card alerts, map alerts, account alerts and user alerts built directly into my.plan. Combined with our email and SMS alerts, you can stay updated every step of the way.
UPDATED SERVICE CARDS
The intuitive new interface highlights when something needs your attention and makes it easy to access insights and remain in control.
MULTIPLE NETWORKS
As a plan.com customer, you have access to the UK’s leading network infrastructures, enabling you to stay connected while remaining in complete control thanks to my.plan’s wide range of unique features and products.
Stay one step ahead with my.plan’s intuitive new in-line service, user and account alerts.
When something needs your attention, alerts make it easy to access insights and remain in control.
From data blocks to usage alerts, roaming to renewals, simply log in to my.plan to discover the latest changes to your business’s connectivity.
Combined with our usage and spend limits, everything you need to stay connected and in control is built directly into my.plan.
REAL TIME ALERTS
Stay in full control with our service card alerts, map alerts, account alerts and user alerts built directly into my.plan. Combined with our email and SMS alerts, you can stay updated every step of the way.
NEED TO FIND OUT MORE?
Simply click on each item to access more useful information about each feature and the benefits of upgrading your services.
NEED TO APPLY UPGRADES TO MORE THAN ONE PERSON?
If you want to update multiple services at once, you can switch to grid view at any time.
IMPROVED
UPGRADES
Upgrading your services from an Essential or Gold package is easier than ever. You can now enjoy access to even more features, insights, larger bolt-ons and next-level service in just a couple of clicks.
Enjoy cheaper roaming with Daily Traveller and Daily Traveller Plus when you upgrade.
Access bigger bolt-on allowances for even more international and roaming data, calls and texts.
Benefit from even more features such as productivity, premium and advanced international restrictions.
And experience next level support thanks to even better service SLAs.
NEED TO FIND OUT MORE?
Simply click on each item to access more useful information about each feature and the benefits of upgrading your services.
NEED TO APPLY UPGRADES TO MORE THAN ONE PERSON?
If you want to update multiple services at once, you can switch to grid view at any time.
Upgrading your services from an Essential or Gold package is easier than ever. You can now enjoy access to even more features, insights, larger bolt-ons and next-level service in just a couple of clicks.
Enjoy cheaper roaming with Daily Traveller and Daily Traveller Plus when you upgrade.
Access bigger bolt-on allowances for even more international and roaming data, calls and texts.
Benefit even more features such as productivity, premium and advanced international restrictions.
And experience next level support thanks to even better service SLAs.
NEW SEARCH & FILTER
IMPROVED
FILTERS,
SUPPORT
AND MAPS
We’ve made a series of improvements to the map experience by building in even more useful insight that you can access in just one click.
With new and improved search and filter options. Your services have never been easier to locate and investigate.
If you need help and the Help Centre hasn’t got what you’re looking for, Live Chat provides access to our agents during business hours, who are there to support you with your questions.
In-line tours show you what’s new, what’s changed, as well as useful hints and tips to keep you up-to-date and the know about what’s new with my.plan.
IMPROVED
APP EXPERIENCE
my.plan is even better on a mobile. Our brand-new Service Panels are optimised for mobile screens and we’ve streamlined the navigation to make it more intuitive than ever.
Take your my.plan experience to the next level with the my.plan app.
Available through the Apple App Store and Google Play Store, our app puts the power of my.plan directly onto your phone. View your account, manage connections, and control costs all in a click.
GET IN TOUCH.
Our experienced team of Sales Representatives are on-hand to answer any questions you might have.
Whether you have a question about features, demos, pricing or anything else, our team is ready. Get in touch today and our sales team will do the rest.
How will we use and store this data?
We take your privacy and the security of your data seriously. The data that you submit via this form will be entered into our Customer Service ticketing system in order to validate your identity as a plan.com customer. It will not be used in any other way. If we are unable to validate your identity, we will contact the authorised account holder related to your business name. If we are unable to verify you as an individual or your company, we will not contact you further. For further details on how your data is used and stored, please see our privacy policy.