Live productivity tools, location services and consolidated billing supports Parco team to complete jobs quickly, safely and within budget
FIND OUT MOREmy.plan has helped to eliminate concerns about downtime & overspending.
Hampshire-based civil engineering business, Parco Civil Engineering & Groundwork specialises in groundwork and highway maintenance, and counts several local authorities as well as blue-chip corporates among its client base. The company designs, plans and installs all the required infrastructure, working with the likes of Balfour Beatty, Skanska, Shell, Capita, and Premier Inn.
WHAT ISSUES
DID PLAN.COM
HELP SOLVE?
Previously, the business lacked control over its telecom’s accounts, with employees on various mobile contracts from different suppliers – which, for Managing Director Mike Hand, was both exasperating and inefficient.
Time was being wasted in chasing missing invoices and trawling bills to track usage and monitor spending, compounded by complicated and antiquated provider billing facilities and the sense that it was not a valued customer for the big-name suppliers. With a fleet of operatives working on sites across the South of England, maintaining and maximising productivity across the workforce was also a top priority.
“There’s nothing worse for me than not having control over my business and spending,” says Hand.
I chose plan.com because it could solve all of my frustrations.
It was clear from my research that nowhere else could compete with the service that plan.com offers
Mike Hand - Managing DirectorParco Civil Engineering
The result.
We’ve saved over £1,200 in the last 12 months by streamlining our services, and even more in man hours due to being able to communicate properly. All of that is thanks to plan.com.
Switching to my.plan with the support of a local account management team at Prestige (one of plan.com’s partners) was a winning move for Hand. “The team is patient, professional and thorough, and I was advised rather than hassled and sold to. I was flabbergasted when the team unearthed that we were paying for services I didn’t even know we had! We were able to consolidate our mobiles, broadband and VoIP, and everything is now on one bill.” he says.
He adds that my.plan has helped to eliminate concerns about downtime and overspending that many account holders experience. For example, while mobiles are a vital tool to enable workers to do their jobs, it was important to manage issues such as social media use during working hours. my.plan’s location feature also provides visibility over where staff are, so the company can be confident that the working day is progressing as planned. “Seeing our employees’ productivity has been a game-changer,” says Hand.
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