"We see ourselves as pioneers in our industry and plan.com in theirs"

Multinational construction, property and infrastructure company Bovis has been ranked as one of the world's most innovative companies for its adoption of digital technologies and commitment to sustainability. plan.com is proud to have supported this well-deserved achievement with its best-in-class mobile communications services over the 8+ years they have been a customer.

Growing usage for a global workforce

With operations all around the world and its headquarters in Australia, Bovis has a very mobile workforce of more than 1,600 staff, from engineers working on sites to executives travelling regularly across continents, with the roaming requirements that entails. It is therefore vital for them to manage their mobile telecoms spend, deliver visibility over usage and have control over services such as barring particular usage types or setting up SIMs for new users quickly and easily.

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Deep analytics and powerful control through my.plan

my.plan transformed Bovis’ mobile operations by giving the business granular insight and self-service control across its entire mobile workforce.

From real-time usage analytics to instant network controls and service adjustments, the IT team gained the ability to manage roaming, set restrictions, allocate costs and activate SIMs without delays or external support.

“plan.com give us more for less,” says Tim Penfold, Head of IT.

“Over time, our business relationship has become so strong that it's now more of a partnership. We use all of plan.com's services and they regularly meet with us to review our account and develop ideas around how to meet our needs going forward. I’ve recommended them to others many times.”

With best-in-class tools and strategic account support, plan.com enabled Bovis to streamline operations and keep telecoms fully aligned with business demands.

Faster provisioning, stronger insight and proactive spend control

With my.plan, Bovis’ IT team can ensure that extra SIMs are ready to go live within 24 hours, whereas plan.com’s competitors typically have a 14-day turnaround time.

They also use plan.com data in numerous ways, from attributing mobile costs to individual employees for accounting and management purposes, to incorporating it into internal reports, drawing information straight from the platform. my.plan has also enabled the team to see the impact that the growing use of increasingly important tools such as Microsoft Teams is having on data usage, so that data allocations can be adjusted accordingly in real-time, rather than having to do so retrospectively.

Though the ability to self-serve is a major benefit, plan.com also take a highly proactive approach to account management. “We’ve got an 8-terabyte data pool, but if we approach our limit we can anticipate that and create a bespoke bolt-on so we never exceed our bundle,” says Tim.