my.plan empowers Devereux’s 100+ fleet with clear usage insights and streamlined self-management.

Discover how my.plan’s platinum package delivers real-time visibility, proactive cost management and complete device oversight for a nationwide transport operation.

October 27, 2025

4 min read

Table of contents

Overview Challenge Solution Results

Industry

Transportation

Company Size

SMB

Location

Billingham, England

“We can now be proactive and self-manage our account so we can set limits and controls before we get any additional costs.”

Andy Smith

Transport Manager

Overview

my.plan gives us the tools we need to manage our large workforce

Devereux Transport is a well-recognised and renowned General Haulage and Removal Firm operating throughout the UK from their North-East base. A family-owned business it was established by Kenneth Devereux, the father of today’s owners Ken and Tony, and the family ethos runs through the heart of the business that is now over 75 years old.

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Challenge

Empowering a large workforce with clear usage visibility

Despite having an MDM solution in place, Devereux Transport struggled with gaining quick, clear visibility into how data was being used across their devices. Information wasn’t easily accessible and managers lacked the ability to view insights at a glance. They needed a solution that offered instant, detailed visibility into data, calls and text usage – allowing them to identify additional charges fast and investigate usage down to the individual device.

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Solution

One platform for total oversight and control

“When we began searching for an alternative supplier, we spoke with similar transport companies and Lee, our account manager at Affinity Business suggested the plan.com offering to us. We got in touch, booked a demo and were instantly impressed,” says Andy Smith, Transport Manager.

With the my.plan platinum package, Andy and his team gained full oversight of their entire fleet in one central platform. The solution enabled the management team to:

• Drill down into usage at any time during the billing period

• View detailed data, call and text insights instantly

• Set spend limits and create custom group profiles

• Proactively prevent overspend and manage devices more efficiently

100+

connections

years as a plan.com customer

Results

Easy, at-a-glance insights with complete usage transparency

The my.plan platinum package gave Devereux Transport the power to manage all of their vehicle devices in one place, giving full insight and access so the account usage can be drilled into as and when required. The visibility and control offered meant the business no longer needed a separate MDM system – saving hours in admin time.