A fast start backed by experience

Launched by a team with over 50 years of combined experience, Eazycomm set out to bring fresh energy to business communications. Just six months in business (at the time of this case study), they’ve already seen rapid momentum, driven by a shared commitment to service, support and smarter mobile solutions. We sat down with Chris Spinks, Director of Eazycomm, to hear how the plan.com platform and people empowered their fast-track to success.

Delivering A-star service from day one

From the beginning, Eazycomm’s mission was to raise the bar for customer experience, and to succeed they needed a partner who shared that commitment. When asked what made plan.com stand out, Chris said: “my.plan was the biggest selling point for us. It gives us the control, visibility, and speed we need to deliver A-star service to every customer and even allows us to deliver proactive support.”

Partnership, support and people who go further

Eazycomm may be a young business, but their team brings over 50 years of collective industry expertise to the table. Chris explained that from day one, plan.com recognised the value of that experience – and backed it.

“We’re only 6 months old but the level of support we’ve had from plan.com has been amazing. They believed in our team from the outset and the help we’ve had commercially has made a real difference in winning deals and gaining momentum.”

This support extended beyond tools and commercials. When asked how their experience working with us has been so far, Chris had one word: “Fantastic!”

“Our Business Development Manager, Matt Vairy, has given us his full support since day one. We also love our Account Manager, Brian Rooney, because he understands our business needs and any special commercial requirements that might be needed to get deals over the line,” Chris added.

From standing start to standout partner

Eazycomm’s partnership with plan.com has fuelled rapid growth from the very start. With over 1,350 connections in just six months, the business is exceeding expectations, backed by powerful tools, tailored commercials, and expert support.

From the in-depth visibility my.plan offers to hands-on guidance from the plan.com team, Eazycomm has everything it needs to serve customers at scale while staying true to its A-star service promise.