Putting full control, back in their hands

Scot JCB is a leading supplier of construction, agricultural, and industrial machinery – providing everything from diggers and tractors to generators and compressors to businesses across the UK, including the NHS. Find out how plan.com and my.plan transformed Scot JCB’s mobile operations with clearer insights, stronger controls, and predictable monthly costs.

The shift from laptops to smartphones

Managing mobile communications had become increasingly complex for Scot JCB. The business had no clear oversight of mobile usage and the shift from laptops and mobile hotspots to smartphones added further pressure. On the recommendation of plan.com partner, Silvercloud, Scot JCB moved its SIMs to plan.com on the O2 network.

A platform for proactive mobile management

Scott Spowage, Group IT Manager, highlights the decision-making criteria: “The decision to choose plan.com was based on three key requirements: containing costs, improving visibility over bills and gaining control over the company’s mobile communications – all of which have been met.”

Through the my.plan platform, Scot JCB gained full transparency and direct management capabilities. Real-time oversight, proactive alerts and centralised billing instantly replaced the previous reactive setup, empowering Scott and his team to manage mobile usage efficiently and confidently.

Simplified management, stronger oversight – all in one platform

With plan.com and my.plan in place, bills are now more predictable and easier to manage, with everything visible in one place. The platform has eliminated the risk of unexpected overspend, thanks to real-time usage insights.

“Before, we had no way of knowing when people were approaching their data limits and we only found out after the horse had bolted, or in other words, when the bill came in,” Scott says. “Now I’ve got access to my.plan and it is excellent,” adds Scott. “We can deal with any issues that arise much quicker.”

The platform also gives Scot JCB complete flexibility to manage mobile communications internally. New SIMs can be issued instantly, bolt-ons added in seconds and user profiles tailored to engineers, sales teams or directors ensure every employee gets the right level of access.

“It’s given me the control I was after and it’s so simple to use – it’s got a great user interface. I highly recommend it,” concludes Scott.