WELCOME TO
PLAN.COM

One of Europe’s fastest growing technology and telecommunications companies.

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Setting up
your device.


You’re probably reading this page because you’re new to our network or are setting up a new device.

If you have been sent a new SIM card, you’ll need to activate it, which is easy, you can either call the plan.com Customer Services Team on 03300 88 18 18 or by visiting my.plan and follow these steps…

Once logged in: CONTROLS > DEVICE > SIM SWAP > [select user] > EDIT > INSERT NEW SIM NUMBER > APPLY NOW

Next you need to update your device settings to ensure everything works as you’d expect. That includes access to data functions such as 4G & Wi-Fi Calling, MMS, personal hotspots, and roaming data, click below to get started.

IT ONLY TAKES
A MINUTE.


Simply select your device and follow the step-by-step instructions.

CAN’T FIND
YOUR DEVICE?


If your operating system is not listed, you can update your settings manually as follows:

  1. Go to your Settings
  2. Locate your Access Point Names (sometimes called Mobile Data Network or APN)
  3. Edit the existing settings with the following details:
    APN data.plan.com
    Username PLAN
    PASSWORD (Leave this field empty)
  4. Save & Restart your device

Discover MY.PLAN


As a plan.com customer you will have exclusive access to my.plan, the ultimate connectivity platform.

Combining cutting-edge technology with an easy-to-use interface, my.plan gives you instant access to your account, and live insight into all your connections.

Learn more

NEED SOME
HELP?


Our experienced team are on-hand to provide the support you need to ensure your device is set-up.

The team is available 7am - 8pm weekdays and 8am - 5pm weekends and we aim to respond to email and voicemails within 24 hours.