Real-time usage and insight enable Healthy Building Ltd to manage and support its mobile workforce and vehicle fleet
FIND OUT MOREplan.com provides that deep level of insight, immediately whenever required.
For over 20 years, HBE Ltd has delivered essential water hygiene and legionella control services across the UK and Ireland. It provides compliance services for the built environment across a range of sectors, from healthcare and education to social housing, facilities and property management and hospitality.
WHAT ISSUES
DID PLAN.COM
HELP SOLVE?
For HBE Ltd, the issues were two-fold. On the one hand, with a large workforce using an extensive fleet of vehicles, the company needs to be able to see where staff are, so that it can manage its team in the most effective way possible as it strives to offer consistently high-quality services to clients. On the other, it needs visibility over mobile phone usage in real time to monitor requirements and control costs – something that previous providers simply could not deliver.
“It puts the detailed location services we seek at our fingertips, and I like the specific detail that’s offered around usage and charges, right down to social media use and streaming activity.” says Neil Bolton, the company’s IT Manager.
plan.com provides that deep level of insight, immediately whenever required, without having to make any formal request to them
100
Employees
30
Years' Experience
132k
Devices Recycled Annually
I like dealing with plan.com because you are self-contained: the platform and the software are your own,
Neil Bolton - IT ManagerHBE
The result .
I recently had an issue with setting up one of the new Profile options, which was fixed in seconds after speaking with Customer Support.
As well as meeting those needs for transparency and oversight over their account, Bolton is impressed by how the plan.com platform works, and the high standard of customer care the team delivers.
“Any problems get resolved quickly, without being ‘bounced around’ like you are with other providers - and sometimes multiple providers - to get problems fixed.
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