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my.plan

Powerful insights and controls helps N2S to provide critical IT lifecycle support to government bodies and the NHS

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Everything I need to manage our mobile comms, I can do via my.plan.

The services provided by Suffolk-based Network 2 Supplies (N2S) go right to the heart of all organisations: for the last 15 years it has provided critical IT lifecycle support to government bodies and the NHS, as well as SMEs and corporates. That ranges from IT security and data protection to data destruction and IT recycling when they upgrade their systems, to sales and installation of new IT equipment. Most of its 100 staff work predominantly offsite, visiting customer premises.

WHAT ISSUES
DID PLAN.COM
HELP SOLVE?

First and foremost, N2S wanted better control of its mobile usage. The company was exceeding its bundle every month and, when it wanted to add new lines, its previous provider would not ensure that those contracts would co-terminate at the same time as existing ones, making managing them all harder. “It was just so awkward,” says Warren Tack, Technical Solutions Manager for N2S.

What’s more, since N2S staff are often dealing with systems containing sensitive data, strict security controls are required to be in place on mobile devices the staff are using. Having the plan.com APN (mobile data connection) and the dashboard analytics is extremely helpful for both imposing restrictions and curbing overspend.

I’ve not seen that anywhere else.

100

Employees

30

Years' Experience

132k

Devices Recycled Annually

We have controls to restrict what apps are installed and to block VPNs, malware, ads and inappropriate sites, limit calls to premium rate numbers, restrict social media use and even control streaming speeds

Warren Tack – Network 2 Supplies
Network 2 Supplies

The result.

All in all, I don’t have a bad word to say. I just think it’s brilliant!

For someone who previously spent around a day per month dealing with “headaches” over the company’s mobile bill, that is a major plus. Tack is also impressed at the bespoke level of service provided to find solutions that suit the business’ specific needs. And it’s not just Tack who is pleased – N2S’s management and finance team are too.

FROM ENTREPRENEUR
TO ENTERPRISE.

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